Privacy Policy

BearIT Group, LLC, based in Rhode Island and operating as Bear IT Group, provides this website. This notice describes information handling associated with the website, consultation requests, advisor tools, and Bear AI.

For privacy questions or requests, contact info@bearitgroup.com with the subject ‘Privacy request’. This is our existing business contact, not a separate privacy office. Do not send identification documents or sensitive information unless requested through an appropriate channel.

Consultation requests collect your name, email, organization, role, selected services, organization-size selection, and any context you provide. Messages submitted to Bear AI include the conversation text.

Requests to the website and its services may include IP address, browser and device information, request timestamps, and technical or security logs. Your browser stores voice preferences locally. Hosting and service providers may process connection information when delivering pages, fonts, images, or other resources.

Do not provide passwords, access credentials, financial account details, health information, client records, security vulnerabilities, or other confidential or sensitive information through these public features. Share only information you are authorized to provide.

Information is processed to respond to inquiries, arrange consultations, provide requested AI features, operate the website, prevent abuse, and address security or legal matters. Submitting an inquiry is not consent to an unrelated marketing subscription.

Consultation requests are stored through Lovable Cloud. If email notifications are enabled, submission details are sent through Resend to our business mailbox. Bear AI uses the Lovable AI Gateway and Google model services. These providers process submitted content to deliver the requested feature. Their processing locations and practices may differ from your location.

Browser speech recognition and speech synthesis, when enabled by you, may involve your device, browser, or platform provider. Their separate privacy terms apply. External scheduling and social-media sites operate under their own privacy notices.

Bear AI is automated, not a human advisor. Submitted chat content is transmitted for AI processing. Do not assume that a conversation is confidential, privileged, or covered by an engagement agreement. Third-party retention and use of content depend on the applicable service terms and configuration. Contact us before submitting information if you need clarification about those practices.

Information may also be disclosed where required by law or necessary to address lawful requests, protect rights, investigate abuse, or handle a business transaction subject to applicable safeguards. Information you choose to publish may be accessible to others; review it before publishing.

Retention depends on the record type, the inquiry or service involved, provider practices, and applicable legal obligations. You may request deletion through the contact above; we will review the request under applicable law. Some records may be retained where permitted or required by law. Provider-managed logs and backups may have separate retention cycles.

No internet transmission or storage system is completely secure. Avoid sensitive submissions. If you believe information has been disclosed inappropriately, contact us without including additional sensitive details.

You can choose not to submit a form, use AI, activate voice input, or visit an external link. Voice preferences can be reset by clearing this website’s browser storage. Browser privacy settings may control other local storage or cookies; disabling them can affect features.

Depending on your residence and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of certain processing. Send requests or an appeal of a privacy-request decision to info@bearitgroup.com. We may need proportionate identity verification before disclosing or changing records. Applicable exceptions and legally required timelines govern requests.

The website is intended for business users, not children under 13. If you believe a child has submitted personal information, contact us to request review and deletion as applicable.

The date above identifies this notice’s latest revision. We will update this notice to reflect material changes in the practices described here. Separate signed service agreements may contain additional data-protection obligations. This notice does not limit privacy rights or obligations under applicable law.